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Cẩm nang Luyện thi ETS TOEIC 2020 – Test 10: Reading (Phần 2)

Part 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the ietter (A), (B), {C), or (D) on your answer sheet.

Questions 147-148 refer to the following job posting.



Find a Job



Management Assistant, Property Development Division


Fuhr Realty Lid. has a need for a full-lime management assistant to provide customer service,

data entry, and general administrative support associated with our Property Development

Division. The individual will respond to requests for information from the public, research and track permits, and assist with maintaining department records. The position requires a minimum of a bachelor’s degree and two years of related office experience. Strong computer literacy and excellent written and spoken communication skills are a must.


Applications will be accepted through March 30.



  1. What is included in the job posting?

(A) The location of Fuhr Realty Ltd.

(B) A starting date for the position

(C) A description of job responsibilities

(D) Information about employment benefits

  1. What qualification is necessary for the posting?

(A) A degree in accounting

(B) A professional certification

(C) Experience as a manager

(D) Good computer skills

Questions 149-150 refer to the following text-message chain.


Mary Fiqueredo (10:03 A.M.)

Hi, Ben. Has your team started repairing the fences at the warehouse?


Benjamin Hunter (10:05 A.M.)

Hello, Mary. We’ll get ta it soon. We had some standing water in the entryway to clean up first.


Mary Figueredo (10:06 A.M.)

Do you think the roof might have sustained some damage during the rainstorm?


Benjamin Hunter (10:08 A.M.)

We actually located the source. It was a clogged drainpipe in the supply closet. As soon as that’s cleared up, we’ll take care of the fence. The roof seems fine.


Mary Figueredo (10:11 A.M.)

OK, sounds good, Ben. Thank you!



  1. What most likely is Mr. Hunter’s profession?

(A) Receptionist

(B) Interior decorator

(C) Maintenance worker

(D) Security guard

  1. At 10:05 a.m., why does Mr. Hunter write, “We’ll get to it soon’?

(A) His team will begin a task shortly.

(B) His team will continue a project.

(C) His team will arrive at a location quickly.

(D) His team will clean up some water.

Questions 151-152 refer to the following notice.

Attention Line 75 Riders

All Metrowestern passengers should be aware of the following temporary changes for bus line 75. Due to construction, service on Eighth Avenue between Taylor Street and Forbes Boulevard will be suspended during the following periods. We apologize for any inconvenience.



Monday, April 5, 10:00 am—4:00 P.M.



Wednesday, April 7, 11:00 A.M—4:30 PM.



Friday, April 9, 6:30 pm —10:00 PM.



Saturday, April 10, 9:00 A.M—5:00 PM.



As usual, all Metrowestern bus service ends at 11:30 pm, All buses begin running again at 5:45 A.M. daily.



  1. What is the purpose of the notice?

(A) To introduce a new express bus route

(B) To announce temporary changes in bus service

(C) To report on the completion of a construction project

(D) To request that riders avoid travel during peak hours

  1. According to the notice, when will the bus route be available?

(A) On April 5 at 11:30 A.M.

(B) On April 7 at 5:30 A.M.

(C) On April 9 at 3:00 P.M.

(D) On April 10 at 4:00 P.M.

Questions 153-154 refer to the following e-mail.


Peter Burstein


Calle Nilssen


Meeting rescheduled


22 October Le


Hi Peter,

Next week’s meeting needs to be rescheduled. The new office assistant, Martina, did not take into consideration that the clients’ offices are located throughout the world and in a variety of time zones. Several would have had to stay after closing time in order to attend the meeting. I have already canceled the original meeting and sent apologies for the inconvenience.


Could you please find time to review this with Martina? This is a task she will be performing regularly. I should have had you work with her before asking her to set up the appointment.


Thank you,


Calle Nilsson, Office Manager

Creatyx of Sweden AB



  1. Why did Ms. Nilsson send the e-mail?

(A) To set up an interview

(B) To suggest a new client

(C) To announce a new calendar system

(D) To request that an employee be trained

  1. What was wrong with the original time of the meeting?

(A) It was scheduled during an office holiday.

(B) It was not convenient for international clients.

(C) Ms. Nilsson was not available on that date.

(D) The room was being used by Mr. Burstein.

Questions 155-157 refer to the following e-mail.



Bradley Watkins


Aiko Yamashita


New software


April 4

Bradley, I’ve come across a new software program that I think will be very useful for creating checklists to organize our projects. — [1] —. It’s called Close Project, and it seems fairly easy to work with. — [2] —. Users log in to view a list of items that need to be completed for each project they are working on. — [3] —. This helps to keep better track of the progress of each project. There’s even a mobile application that allows users to take photographs to show an actual problem, such as a broken pipe. — [4] —. I’ve downloaded a sample program. Would you be interested in coming to my office this afternoon to go through it with me? Let me know.





  1. Why did Ms. Yamashita send the e-mail to Mr. Watkins?

(A) To reschedule an appointment

(B) To confirm that he has received a sample

(C) To inform him about a new product

(D) To find out whether he has completed a project

  1. What does Ms. Yamashita ask Mr. Watkins to do?

(A) Contact her

(B) Call a subcontractor

(C) Send some photographs

(D) Write some project notes

  1. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?

“Then they check ‘Completed’ when each task is finished.”

(A) [1]

(B) [2]

(C) [3]

(D) [4]

Questions 158-160 refer to the following announcement.

Win Free Juice for the Summer!

Here at Fresh Burst we want to celebrate the approaching summer! We’ll reward the customer who comes up with a juice flavour that is brand-new. The lucky winner will receive a case of twenty-four 250ml, bottles of the new juice every month from 1 July through 30 September! We’ll also take photographs of you with your new juice to use in our advertising campaigns.


All you have to do is leave a comment describing your idea for a new flavour on our Fresh Burst social media page, then share your post with your friends. In your post, don’t forget to include the creative name you’ve invented for your new juice!


The contest runs from 6 January until 14 February. The winner will be notified by 25 April. Please note that the competition is only open to people aged 18 and over. Please also note that we cannot accept entries that include logos, product names, or other materials that are copyrighted by other companies.



  1. What type of organization most likely is Fresh Burst?

(A) A local newspaper

(B) A photography studio

(C) Asocial media platform

(D) A beverage manufacturer

  1. When is the deadline to enter the competition?

(A) January 6

(B) February 14

(C) April 25

(D) September 30

  1. What is NOT a requirement for entering the competition?

 (A) Being at least 18 years old

(B) Including a logo with the entry

(C) Sharing a post on social media

(D) Creating a name for the new product

Questions 161-163 refer to the following chart.

Mergystic Industries (M1} Plant Operations Workflow

1. Trucks deliver materials to M] pliant. Nonrecyclable items are removed; recyclables are put on a conveyor belt. Discarded items are transferred to trucks for landfill disposal.

2. Rotating dises lift out cardboard. Smaller items pass through the screen,

Boxes are cleaned and flattened.

3. Paper passes under a low barrier to a holding area, while other objects continue on. Paper items are shredded.

4. A magnet removes metal objects from the conveyor belt. Metal objects are automatically sorted by type and crushed.

5. Glass items are manually removed from the belt. Glass objects are shattered.

6. An optical scanner separates plastics by type using a printed-on code, All processed items are sent to manufacturers as raw materials.


  1. What type of business most likely is Mergystic Industries?

(A) A manufacturing firm

(B) A package-printing company

(C) A recycling plant

(D) A shipping company

  1. According to the chart, what happens to cardboard boxes in the process?

(A) They are put behind a screen.

(B) They are cleaned.

(C) They are filled with products.

(D) They are crushed.

  1. What items are most likely removed from the conveyor belt at stage 4 ?

(A) Milk cartons

(B) Glass jars

(C) Steel cans

(D) Plastic bottles

Questions 164-167 refer to the following article.

New and Notable in Tarryville


Many in our small city thought we would never have a restaurant-delivery service. — [1]—. But thanks to two enterprising young people, we now have TLV Delivers! Alicia Kazarian and Theresa Cho were in their final year at the local university when they came up with their plan last May. “We were studying for exams one night and wanted to avoid going out for dinner. We were frustrated by the limited options available in Tarryville for food delivery. We wanted an easy way to find, order, and pay for our meals. — [2] —. But no such service existed here,” said Ms. Cho.

             In an effort to fill the food-delivery gap in Tarryville, TVL Delivers connects diners and restaurants on an online platform that serves each of their needs. — [3] —. Restaurants can reach a broader clientele, and customers can choose from an impressively diverse list of vendors, select and order their food, and pay through one of a number of online payment methods, all

from the convenience of their home or office.

The restaurants partnering with TVI- Delivers are spread across most of Tarryville’s neighborhoods and offer food options to suit any budget. — [4] —. “We think we’re off to a good start, but we already have improvements in mind,” said Ms. Kazarian. “Some food-delivery services promise that orders will be delivered in as little as 30 minutes. We hope eventually to deliver within a specified time, but we need to ensure that all aspects of our service are working properly before officially making that promise.”

               The head of the Tarryville Business

Council, Barry Porter, expressed enthusiasm for the new business. “Of course, 1 am always excited for a new business to open here in Tarryville. But this is a business that local residents have long wished for. And, with the recent opening of Crisley Office Park on the south side of the city, I am sure TVL Delivers will be a success.”



  1. What is the purpose of the article?

(A) To review a restaurant that just opened

(B) To interview a famous Tarryville resident

(C) To report on the construction of a new city building

(D) To describe a recently launched business

  1. According to the article, what is NOT offered by TVL Delivers?

(A) Guaranteed delivery times

(B) Online menus

(C) Convenient payment options

(D) A variety of participating vendors

  1. What does Mr. Porter suggest about the businesses at Crisley Office Park?

(A) They will soon move to another location.

(B) They will order from TVL Delivers.

(C) Some of them will be restaurants.

(D) Some of them will hire local university students.

  1. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?

“We also wanted to be able to choose from a range of cuisines and price points.”

(A) [1]

(B) [2]

(C) [3]

(D) [4]

Questions 168-171 refer to the following letter.


3 November


Rhys Tomasen

Hiring Manager

Slepoy Marketing Ltd.

Level 7, 500 Exeton Street

Sydney, NSW 2000


Dear Mr. Tomasen,


I would like to thank you again for the opportunity to interview for the position of staff photographer with Slepoy Marketing. Although I am disappointed that I was not chosen, I enjoyed meeting you and your staff. Your decision to go with another candidate does not diminish my belief that your company is a first-rate marketing firm, which rightfully deserves the many awards it has won.


Incidentally, during our meeting you happened to mention your upcoming mountain-themed campaign as well as the fact that your company often hires freelance photographers. I will be traveling in Asia for the next three months, and plan to shoot landscape photographs that might be appropriate for this campaign.

Should you be interested, I would be happy to send you some of those pictures.


Thanks again for meeting with me. I hope to have another opportunity to speak with you at this year’s Graphic Arts Conference in Brisbane.




Ye-Eun Whang

Ye-Eun Whang



  1. Why did Ms. Whang send the letter?

(A) To decline a job offer

(B) To offer her services

(C) Ta inquire about a job opening

(D) To suggest a candidate for a position

  1. What is Ms. Whang’s opinion of Slepoy Marketing?

(A) It is worthy of its many awards.

(B) It offers services that are in high demand.

(C) It has good hiring practices.

(D) It values staff collaboration.

  1. What does Ms. Whang want to send Mr. Tamasen?

(A) A list of references

(B) Some marketing ideas

(C) A conference program

(D) Some photographs

  1. When does Ms. Whang hope to see Mr. Tomasen again?

(A) At a second interview

(B) At a marketing meeting

(C) Ata photography session

(D) At a professional conference

Questions 172-175 refer to the following online chal discussion.


Nora O’Byrne (9:36 A.m.) Ms. Klimek, | just purchased plane tickets to our presentation meeting with the Madrid retailer next week.


Anna Ktimek (9:37 A.M.) Great. Did you manage to book a flight for Thursday?


Nora O’Byrne (9:37 A.M.) Yes, at 4:00 pm. We’ll arrive there in the evening, with enough time to rest before the Friday meeting. Back to Dublin on Saturday, as planned.


Anna Klimek (9:38 A.M.) Perfect. Could you also take care of travel insurance?


Nora O’Byrne (9:38 A.M.) To cover both health and merchandise examples?


Anna Klimek (9:39 A.M.) Yes, we’re taking fabrics, designs, and a few selections from our line. Can you use the same insurance agent as fast time?


Nora O’Byrne (9:40 A.M.) Mr. Daly, could you prepare an insurance package for Ms. Klimek and me? International travel, covering health and sample goods we will be bringing.


Fergal Daly (9:40 A.M.) With pleasure. Can | have your flight and baggage details?


Nora O’Byrne (9:41 A.M) Next Thursday to Saturday, Dublin to Madrid and return, on Air Conaway. Lightweight baggage, mainly apparel and fashion accessories.


Fergal Daly (9:59 A.M.) OK, I’ve just forwarded you an electronic policy.


Nora O’Byrne (10:01 A.M.) Thank you! I’ve just provided my electronic signature. I’ll wire the money now.


Fergal Daly (10:02 A.M.) Take your time. The insurance company allows two days, so you have until Wednesday.



  1. In what industry do Ms. O’Byrne and Ms. Klimek most likely work?

(A) Insurance

(B) Advertising

(C) Clothing

(D) Health care

  1. When will a presentation probably be given?

(A) On Wednesday

(B) On Thursday

(C) On Friday

(D) On Saturday

  1. What are Ms. O’Byrne and Ms. Klimek planning to take on board the airplane?

(A) Customers’ orders

(B) Training materials

(C) Heavy luggage

(D) Product samples

  1. At 10:02 A.M, what does Mr. Daly mean when he writes, “Take your time”?

(A) A payment does not need to be made immediately.

(B) A signature is not needed until next week.

(C) A document will be sent tomorrow.

(D) A flight has been delayed.

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